the spacious rooms have modern amenities and cozy beds. bathrooms were too small for comfort.

The restaurant offered amazing traditional food.

I was disappointed by the inconsistent hot water during my stay. It ruined my showers, making them uncomfortable. The lighting in the corridors was far too dim, contributing to an unwelcoming atmosphere.

great location with spacious rooms and helpful staff always ready to assist guests, especially with families and children

Hotel Sapphire is a gem! The friendly staff made our family feel right at home, while the spacious room offered all modern comforts. Dining options were delicious and satisfying. Highly recommended!

Conveniently located in Wellawatte, the spacious rooms offer all necessary amenities, making them feel more like home. The staff were particularly accommodating, ensuring comfort for our toddler. Dining was a highlight, with exceptional dishes and fresh seasonal fruits. the hot water system had issues in the early mornings, and the bathrooms could use modernization to enhance comfort.

The ambiance in the dining area felt like a cozy family gathering, making meals a delightful experience. The hotel’s charm and accessibility made it easy to navigate, ensuring comfort throughout my visit.

Better bathroom modernization is needed for comfort.

The traditional food was well recommended, but the lighting could be brighter.

The ambiance in Hotel Sapphire is charming, with elegantly decorated common areas that are easy to navigate, making it a pleasant experience for seniors like myself. The attentive staff ensured my comfort throughout my visit.

Improved accessibility features for seniors would be beneficial.

this stay was truly delightful during our wedding celebration. the spacious room felt more like a home, equipped with essentials including air conditioning and a kettle. dining was exceptional, with a wide range of flavorful dishes to choose from.

the hot water system was inconsistent.

Free Wi-Fi in rooms was great. Pool was small but perfect for our toddler.

I enjoyed the restaurant, the atmosphere created during breakfast was delightful. The breakfast buffet offered a remarkable variety, especially the live cooking stations with dosas and delicious smoked dishes. The room was spacious, making it easy to settle in. The location in Wellawatte proved to be convenient for accessing local shops and meeting family. I encountered a peculiar smell in the room, and the bathroom wasn't up to standard. The hot water system had issues, especially in the early mornings. Some areas felt a bit dim, and it would have been nice to have brighter lighting in the corridors.

The location is ideal, with great access to nearby shops and restaurants. The staff were incredibly friendly, enhancing our experience. the hot water system could use improvements, especially in the mornings, and the bathrooms would benefit from modernization for added comfort.

The breakfast buffet was a standout experience, offering a delightful array of options while providing a panoramic view of Galle Road from the third-floor dining hall. The ambiance in the dining area is one of the hotel’s highlights, making it a pleasant place to enjoy meals.

The hotel exterior and corridors have a distinctly worn-out appearance, lacking proper lighting that adds to the rundown vibe. The bathroom conditions vary. one review noted lingering unpleasant odors and inconsistent hot water, which could be problematic for any traveler.

great service but some wear and tear

The staff were exceptionally friendly, always ready to assist us with our toddler! ! We enjoyed the spacious room that really felt like home, equipped with a wide range of TV channels, perfect for family entertainment. Dining was a highlight with a truly delightful variety of flavorful dishes that catered to all tastes. The city view from our room added to the charm.

The hotel corridors could use some refreshing, as they felt a bit worn.